 Support
Before contacting technical support are encouraged to review the answers to frequently asked questions section F.A.Q. and if you do not find useful information for your case in the form to the subject at Forum in the appropriate section on the form below or send an email to support@ucp-anticheat.org
- The topic should be relevant mail content.
- Clearly describe your problem.
- Specify installed Do you have any firewalls and antivirus. (if no such information in ucp.log)
- Start the game with debug mode, and copy the contents of files ucp.dbg, ucp.ini and ucp.log in your message in this form:
ucp.log
- Windows XP (x86) Build 2600
- NVIDIA GeForce4 MX 440
- Ultra Core Protector 5.3
- Computer ID 978EF14E
- Counter-Strike Build 2834
- Window Mode (800x600)
ucp.ini
[Settings]
Priority=2
Game=Counter-Strike
Language=0
Parameters=-nojoy -nomaster -nointro -game cstrike -appid 10
ucp.dbg
C:\cs\ucp.exe
Count1
Startup
Count2
Startup
Count3
Module List:
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll
c:\windows\system32\imm32.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\secur32.dll
c:\windows\system32\opengl32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\glu32.dll
c:\windows\system32\ddraw.dll
c:\windows\system32\dciman32.dll
c:\windows\system32\nvoglnt.dll
c:\windows\system32\ws2_32.dll
c:\windows\system32\ws2help.dll
c:\windows\system32\winmm.dll
Process List:
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
explorer.exe
BreakePoint1
BreakePoint2
BreakePoint3
BreakePoint4
BreakePoint5
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